Disclaimer

The information published on the Sierrawing website and related resources is provided for general informational purposes only.

Although we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all information is:

• Complete
• Accurate
• Current
• Error-free
• Suitable for every purpose

You should independently evaluate information before relying on it for business, technical, legal, safety, security, or other decisions.

Sierrawing uses artificial intelligence, computer vision, deep learning, and related technologies to analyze compatible visual data.

AI-generated results may include:

• Object detections
• Person detections
• Vehicle detections
• PPE-related detections
• Restricted-area events
• Occupancy events
• Queue-related events
• Other configured visual events

AI systems are probabilistic and may produce inaccurate, incomplete, delayed, or missed results.

Factors such as camera quality, lighting, camera position, environmental conditions, video quality, model capabilities, scene complexity, and system configuration can affect results.

Sierrawing does not guarantee that every relevant event will be detected or that every detection will be correct.

Sierrawing is designed to provide AI-assisted operational intelligence.

It should not be considered a replacement for appropriate human supervision, professional judgment, safety procedures, security procedures, or organizational decision-making.

Users should independently verify important AI-generated events before taking consequential action.

This is particularly important for decisions involving:

• Workplace safety
• Security
• Access control
• Employment
• Public safety
• Emergency response
• Legal matters
• Other high-impact decisions

Sierrawing is not represented as a certified life-safety system, emergency-response system, or fail-safe system unless expressly agreed in writing for a specific deployment.

You should not rely solely on Sierrawing for:

• Emergency detection
• Fire or life-safety protection
• Medical emergencies
• Critical infrastructure protection
• Security of life-critical facilities
• Automatic emergency response
• Any situation where failure could reasonably result in serious injury or loss of life

Appropriate independent safety and emergency systems should remain in place.

Sierrawing may process camera feeds, images, video, and related information supplied or connected by customers.

Customers are responsible for ensuring that their use of cameras and visual data complies with applicable laws and regulations.

This may include requirements relating to:

• Privacy
• Data protection
• Video surveillance
• Workplace monitoring
• Employee rights
• Public-area monitoring
• Consent
• Notice requirements
• Data retention

Sierrawing does not provide legal advice regarding whether a particular camera deployment or monitoring practice is lawful.

Customers are responsible for:

• Configuring the platform appropriately
• Selecting suitable AI detection capabilities
• Maintaining compatible camera infrastructure
• Maintaining appropriate network connectivity
• Reviewing AI-generated results
• Establishing suitable human oversight
• Managing user permissions
• Protecting account credentials
• Complying with applicable laws
• Maintaining appropriate safety and security procedures

Sierrawing cannot be responsible for decisions made solely on the basis of inaccurate or incomplete AI results.

While we work to maintain reliable services, Sierrawing does not guarantee uninterrupted or error-free operation.

Service availability may be affected by:

• Internet connectivity
• Camera availability
• Network failures
• Hardware failures
• Cloud infrastructure
• Third-party services
• Software errors
• Maintenance
• Cybersecurity incidents
• Power outages
• Environmental conditions
• Events beyond our reasonable control

Temporary interruptions may occur without prior notice where necessary to maintain or secure the platform.

Sierrawing is designed to work with compatible cameras and video sources.

However, compatibility may depend on factors such as:

• Camera hardware
• Video protocols
• Resolution
• Frame rate
• Network configuration
• Encoding
• Infrastructure
• Deployment architecture

Sierrawing does not guarantee compatibility with every camera, device, network, or third-party system.

Sierrawing may provide integrations, links, or connections to third-party services.

Third-party services operate independently and may have their own:

• Terms of Service
• Privacy Policies
• Security practices
• Availability requirements
• Fees
• Technical limitations

Sierrawing does not control and is not responsible for third-party services that it does not operate.

Our website, blog, documentation, and other resources may contain links to external websites.

These links are provided for convenience and informational purposes.

Sierrawing does not endorse or guarantee the accuracy, availability, security, or content of third-party websites.

Accessing third-party websites is at your own risk.

Sierrawing may update, modify, add, or remove:

• Features
• AI capabilities
• Integrations
• Pricing
• Product specifications
• Documentation
• Deployment options

Product information displayed on the website may not always represent every feature available in every subscription, region, or deployment.

For specific enterprise requirements, customers should confirm applicable capabilities with the Sierrawing team.

Actual AI performance may vary between environments.

Results may be influenced by:

• Lighting
• Weather
• Camera angle
• Camera placement
• Image quality
• Object size
• Occlusion
• Scene complexity
• Network conditions
• AI model configuration
• Processing hardware

Examples, demonstrations, screenshots, metrics, or use cases presented on our website are illustrative unless explicitly stated otherwise.

They should not be interpreted as a guarantee of identical performance in every deployment.

Sierrawing uses reasonable security measures designed to protect its services and information.

However, no software, network, cloud infrastructure, or internet-based service can be guaranteed to be completely secure.

Customers remain responsible for securing:

• Their accounts
• Connected cameras
• Network infrastructure
• API credentials
• User access
• Third-party integrations
• Customer-controlled infrastructure

Information provided through Sierrawing's website, blog, documentation, FAQs, or other resources does not constitute:

• Legal advice
• Regulatory advice
• Financial advice
• Safety certification
• Security certification
• Professional engineering advice
• Compliance advice

You should consult appropriately qualified professionals for advice specific to your circumstances.

Sierrawing does not guarantee that using the platform will result in specific:

• Revenue increases
• Cost savings
• Productivity improvements
• Safety improvements
• Security outcomes
• Compliance outcomes
• Operational results

Actual results depend on factors including deployment configuration, organizational processes, infrastructure, user adoption, and operating environment.

All Sierrawing trademarks, logos, software, designs, documentation, content, and technology are owned by or licensed to Sierrawing Private Limited, unless otherwise stated.

Nothing on the website grants you ownership or unrestricted rights to use Sierrawing intellectual property.

We may update this Disclaimer from time to time to reflect changes to our:

• Products
• Services
• Technologies
• Business practices
• Legal requirements

The Last Updated date at the beginning of this Disclaimer indicates when it was most recently revised.

To the maximum extent permitted by applicable law, Sierrawing will not be responsible for losses, damages, or consequences resulting from:

• Reliance on AI-generated results
• Missed or incorrect detections
• Camera failures
• Network failures
• Third-party service failures
• Improper configuration
• Unauthorized account access
• Customer misuse of the platform
• Decisions made without appropriate human verification
• Events outside Sierrawing's reasonable control

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited under applicable law.